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At Luxury Watches Wimbledon, our approach to aftercare reflects the same values you’ll find throughout our business — personal service, discretion, and long-term relationships. If you’d like to learn more about how we work, visit our About Us page.
Our relationship with our clients doesn’t end at the point of purchase. We take pride in offering a considered aftercare service, ensuring you feel completely confident with your watch.
In the unlikely event that you experience any issues with your purchase, we are always on hand to assist. We aim to resolve any concerns promptly and fairly.
All watches sold by Luxury Watches Wimbledon are supplied with our own 12-month warranty from the date of purchase, providing added peace of mind.
For polishing, servicing, or watch repairs, we work with trusted specialists and would be happy to provide a quotation upon request. Simply contact us to discuss your requirements.
Returns are accepted within 7 days of purchase, provided the watch is returned in its original condition and remains exactly as supplied at the point of sale.
Once the watch has been received and inspected by our team, a refund will be issued in the form of a credit note, or a like-for-like replacement may be offered where appropriate.