This privacy policy outlines how we use and protect any information that you give us when you use this website.
Your privacy is our priority and we are dedicated to protecting it. Any information we ask you to provide will be held confidential and will not be sold or passed on to any third parties without your consent.
We reserve the right to update or amend this policy at any time. You should therefore regularly check this page to make sure you are still happy to use our website.
Information we may collect
We may collect the following information you provide us from the below methods or via cookies (see our Cookies Policy for more info):
- Contact Forms – We collect the information you provide at the time of submitting the contact form. That information is emailed to us so that we can respond to your needs/requests.
- Social buttons – You may see social buttons on our website to enable users to share or bookmark our website for future reference. In order for these buttons to function and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. We would like to make you aware that these sites are likely collecting information about you also. Please check the relative Privacy Policies before using the social buttons to ensure you agree to them or to see how you can opt out.
- External Websites – We may use external web services in order for our website to work in the way we need and to enhance your experience. For example, we may use YouTube or Vimeo to post videos of our services. As with the social buttons, we are not in control of what information they collect about you when you use their service on our website and you should therefore check their relative Privacy Policy to ensure you agree to them or how you can opt out.
- Links to external websites – We may include links to external websites throughout our website to provide you with further information. Once you click on any of these links, you will be directed away from our website and we cannot be responsible for protecting your information on these external websites.
How we use the information we may collect
The information we may collect will help us understand your needs as a customer so that we can deliver an improved service to you and also for the following reasons:
- Internal record keeping
- We may add the email address you provide to our mailing list so that we can keep you up to date with our news and new services
- To help improve our products and services
- To help personalise any promotional emails we may send to the email you provided to us about new services/products/special offers we think you may find interesting
- We may, from time to time, contact you for market research purposes to help customise our website/service according to your interests.
Security
We are dedicated to keeping your information secure and therefore do everything we can to prevent unauthorised access or disclosure of your information.
Controlling your personal information
There are a number of ways you may choose to opt out or restrict the use or collection of your personal information:
- Our contact forms will include a checkbox where you can indicate whether or not you want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your details for marketing purposes, you may change your mind at any time by updating your marketing preferences via the relative link supplied in any marketing emails or by contacting us directly.
- We will not sell or distribute your personal information to third parties unless we have your express permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting.
If you believe any information we are holding on you is incorrect or incomplete, please contact us as soon as possible and we will promptly correct any information found to be incorrect.
Disclaimer
The material on our website is given for general information only, and does not constitute professional advice. You should take specific advice before taking a course of action as we do not accept directly or indirectly any responsibility for loss arising directly or indirectly from reliance on information on this site.
Given that the Internet uses an open system we cannot warrant that the website and downloads reach you virus-free. You must, therefore, take all appropriate precautions for your own safety.
Contacting Us
As our contact details may change from time to time, please visit our contact page for the most up to date means of contacting us directly.
Copyright
Entire contents © Luxury Watches Wimbledon. All rights reserved.
IDENTITY VERIFICATION AND COMPLIANCE
Information We Collect
In addition to information submitted through our website, Luxury Watches Wimbledon may collect and process the following information when conducting a transaction:
- Full name.
- Residential address.
- Email address.
- Telephone number.
- Date of birth.
- Government-issued identification documents.
- Proof of address documentation.
- Payment information.
- Transaction history.
- Communications between you and Luxury Watches Wimbledon.
- Information relating to the source of funds where required.
Why We Collect Your Information
We process personal information for the following purposes:
- To fulfil customer orders.
- To provide customer support.
- To verify identity and address details.
- To prevent fraud and financial crime.
- To comply with legal and regulatory obligations.
- To process payments and deliveries.
- To maintain business records.
- To protect the rights, property and security of Luxury Watches Wimbledon and its customers.
Legal Basis for Processing
We process personal information on one or more of the following legal bases:
- Performance of a contract.
- Compliance with legal obligations.
- Legitimate business interests.
- Consent where required by law.
Sharing Information
Luxury Watches Wimbledon may share personal information with trusted third parties where necessary, including:
- Payment providers.
- Courier and delivery partners.
- Professional advisers.
- Identity verification providers.
- Regulatory authorities.
- Law enforcement agencies.
- Fraud prevention organisations.
Information will only be shared where necessary and in accordance with applicable data protection laws.
Storage and Security
Luxury Watches Wimbledon takes appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration or destruction.
Sensitive identification documents are stored securely and access is restricted to authorised personnel only.
Retention of Information
Personal information and verification documents will be retained only for as long as reasonably necessary to fulfil the purposes for which they were collected, including compliance with legal, regulatory, accounting and fraud prevention obligations.
Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of information where appropriate.
- Restrict or object to certain processing activities.
- Request transfer of your personal information.
- Lodge a complaint with the Information Commissioner’s Office (ICO).
For any privacy-related enquiries, please contact Luxury Watches Wimbledon using the contact details provided on this website.
